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Helpful answers

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What is Clicked In Healthcare, and how does it work?

Clicked In Healthcare is a safe and secure mobile application that integrates with EMR System to draw medical information for user(family) viewing.

Is my loved one's medical information safe and secure within the app?

Yes, With the layers we have in place data will be safe and secure within our system. To name a few of those layers we have:  
Data Encryption
Access Controls
User Authentication
Audit Trails
Secure Communication
Security Updates
Vulnerability Scanning & Penetration Testing
Third-Party Security

What type of medical information can I view on the app?

All medical information documented by the facility.

Can multiple family members access the same account?

Yes, multiple families can view the account at the power of attorneys discretion.

What if I have questions or concerns about the medical records I see?

Any questions & concerns about the medical records should be taken up with the facility or Doctors.

Are there any costs associated with using the app?

Yes, the app will cost 59.99$ a month for access.

What if the nursing home my loved one resides in is not currently using the app?

If the nursing home is not currently partnered with us then submit an inquiry and we will make the connection with the nursing home.

How do I stay updated on my loved one's care through the app?

With notifications and updates each time a care is updated by healthcare staff member.

Still have questions?

Feel Free to contact us anytime